====== G-Sensor Error (Err 3) ======

==== Error Code ====
Err3: G-Sensor Error, G-Sensor failed.
==== Customer Environment ====
All firmware versions.
==== Description ====
The Err3 code is displayed on the LCD screen of the DVXC.
==== Potential Possibilities ====
The G-Sensor in the camera head has failed.
==== Diagnosis Process ====

===Step 1===
Remove the camera from the mounting bracket.

===Step 2===
Retrieve the SD card from the camera head and place into a computer.

===Step 3===
Open DV-Pro 5 player. If the player is not installed, install it on the client computer.

===Step 4==
View available video on the SD card. If the video does not display the telematics data when playing back a video, or if the camera is generating none or excessive events, the G-Sensor is not functioning properly and is likely defective. Camera recorder will need to be replaced.\\
Please **[[:contact_us|Contact Us]]** to find out if your device is under warranty and eligible for replacement.