====== SD Error (SD_E) ======
==== Error Code ====
SD_E

==== Customer Environment ====
Firmware Version: All version.
==== Description ====
The camera detects the SD card error and displays "SD_E" constantly.\\ \\
==== Potential Possibilities ====
  - Damaged SD card\\ \\
  - SD card is locked\\ \\
  - Unformatted SD card\\ \\
  - SD card is not compliant with the camera system.\\ \\


==== Diagnosis Process ====
=== step 1 ===
Remove the SD card from the camera.
=== step 2 ===
Check for any obvious physical damage, such as cracks, chips, or exposed circuitry. If there's any,//__[[user:product:dual-vision_recording:dual-vision_xc4:troubleshooting:solution:replace_sd_card|Replace the SD Card]]__//.
=== step 3 ===
Check the position of the lock switch on the SD card. If it's not in the unlock position, //__[[user:product:dual-vision_recording:dual-vision_xc4:troubleshooting:solution:unlock_sd_card|Unlock the SD Card]]__//.
=== step 4 ===
Insert the SD card into a computer and open it,check if there's any corrupted/garbled files. If there's any, //__[[user:product:dual-vision_recording:dual-vision_xc4:troubleshooting:solution:format_sd_card|Format the SD Card]]__//.
=== step 5 ===
If none of these works, the SD card is most likely broken. Then,// __[[user:product:dual-vision_recording:dual-vision_xc4:troubleshooting:solution:replace_sd_card|Replace the SD Card]]__//.\\ \\

If the issue still persists after trying all steps above, please [[:contact_us|Contact Us]].