Differences
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user:product:dual-vision_recording:dual-vision_xc4:troubleshooting:err3 [2018/10/09 18:38] boh@roscovision.com created |
user:product:dual-vision_recording:dual-vision_xc4:troubleshooting:err3 [2019/03/07 17:05] (current) ameliar@roscovision.com [Diagnosis Process] |
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| The Err3 code is displayed on the LCD screen of the DVXC. | The Err3 code is displayed on the LCD screen of the DVXC. | ||
| ==== Potential Possibilities ==== | ==== Potential Possibilities ==== | ||
| - | The G-Sensor in the [[rosco:product:dual-vision_recording:dual-vision_xc4:parts:dv401|camera head]] has failed. | + | The G-Sensor in the camera head has failed. |
| ==== Diagnosis Process ==== | ==== Diagnosis Process ==== | ||
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| ===Step 4== | ===Step 4== | ||
| - | View available video on the SD card. If the video does not display the telematics data when playing back a video, or if the camera is generating none or excessive events, the G-Sensor is not functioning properly and is likely defective. Camera head will need to be replaced.\\ | + | View available video on the SD card. If the video does not display the telematics data when playing back a video, or if the camera is generating none or excessive events, the G-Sensor is not functioning properly and is likely defective. Camera recorder will need to be replaced.\\ |
| Please **[[:contact_us|Contact Us]]** to find out if your device is under warranty and eligible for replacement. | Please **[[:contact_us|Contact Us]]** to find out if your device is under warranty and eligible for replacement. | ||
