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user:product:dual-vision_recording:dual-vision_xc4:troubleshooting:err3 [2019/02/08 15:35]
127.0.0.1 external edit
user:product:dual-vision_recording:dual-vision_xc4:troubleshooting:err3 [2019/03/07 17:05] (current)
ameliar@roscovision.com [Diagnosis Process]
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 ===Step 4== ===Step 4==
-View available video on the SD card. If the video does not display the telematics data when playing back a video, or if the camera is generating none or excessive events, the G-Sensor is not functioning properly and is likely defective. Camera ​head will need to be replaced.\\+View available video on the SD card. If the video does not display the telematics data when playing back a video, or if the camera is generating none or excessive events, the G-Sensor is not functioning properly and is likely defective. Camera ​recorder ​will need to be replaced.\\
 Please **[[:​contact_us|Contact Us]]** to find out if your device is under warranty and eligible for replacement. Please **[[:​contact_us|Contact Us]]** to find out if your device is under warranty and eligible for replacement.