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--- user:product:geotab_partner:geotab_how_to:camera_events [2020/02/24 14:53]
codyh@roscovision.com
+++ user:product:geotab_partner:geotab_how_to:camera_events [2022/10/24 18:47] (current)
codyh@roscovision.com
@@ Line 4: / Line 4: @@
 ===== Reviewing Geotab Events =====
-==== Step 1: Navigate to Camera Events Page ====
+==== Navigate to Camera Events Page ====
 Locate and select the **Camera Events** menu option within MyGeotab.
-{{ user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_option.jpg?nolink&200 |}}
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_option.jpg?nolink&300 |}}
-==== Step 2: Search for Vehicle and Date Period ====
+The first tab on this page is the **Daily Events** page, the second is **Flagged Events** which is covered in a later section.
-Events from all of the cameras within the fleet will appear on this page ordered the latest event first. To search for a specific vehicle, select the vehicle's name in the search box and select a date range.
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_dailyeventtab.jpg?nolink&400 |}}
-{{ user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_searchbar.jpg?nolink&1100 |}}
+==== Search for Vehicle and Date Period ====
+Events from all of the cameras within the fleet will appear on this page ordered the latest event first.
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_searchbar.jpg?nolink&1000 |}}
+**1. Vehicle Name / Driver Name search**\\
+This search box can be used to search by either vehicle name or, if your fleet has driver ID, by driver name. To switch between the search types, select the drop-down arrow next to the search box.
+\\
+**2. Date Selection**\\
+Defaults to the current date. To navigate forwards and backwards, use the arrows on either side of the date. To see the calendar and to select a specific date, click on the date and select a date from the calendar. Dates that are greyed out in the calendar have no events reported for that day.
+\\ \\
+To narrow the results further, a filter can be applied by selecting the desired filters from the **Filters** drop-down menu. The filters menu has two different filter categories: **Exception Type** and **Video Status**.
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_filtercategories.jpg?nolink&400 |}}
+\\
-To narrow the results further, a filter can be applied by selecting the desired filters from the **Filters** drop-down menu.
+**Exception Type** filters will filter the video according to the reported Exception type associated with it.
-{{ user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_filters.jpg?nolink&200 |}}
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_exceptionfilter.jpg?nolink&200 |}}
-Selected filters appear light blue, while deselected ones appear dark blue. By default, all filters are deselected. When a filter option is selected, only results matching the search criteria and filter setting will appear in the list.
+**Video Status** filters will filter the video according to the upload status where:
+  * Uploaded - event video is uploaded and ready for viewing
+  * Pending - event video is in the process of being uploaded to the cloud
+  * No Video on Device - server attempted to retrieve video for reported Exception, but no video could be found for the time requested. Most common reason for this is there is an Exception requesting video for a time when the camera was not active or not ready to record.
+\\ \\
+Selected filters appear light blue, while deselected ones appear dark blue. By default, all filters are deselected. When a filter option is selected, only results matching the search criteria and filter setting will appear in the list. \\ \\
-==== Step 3: Reviewing the Event ====
+The events are by default sorted by date and time in descending order. If you would like to order the events by a different criteria, select the down arrow next to **Sort Filter** button to reveal a drop-down menu of options of sort criteria.
-Once the desired camera event is located, there are three options for reviewing the event.\\
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_sortfilter.jpg?nolink&200 |}}
+  * **Event Time** - Default. Sorts events chronologically by date and time in descending order.
+  * **Vehicle Name** - Sorts events by vehicle name in descending order.
+  * **Event Type** - Sorts events by event (Exception) type in descending order.
+  * **Event ID** - Sorts events by event ID in descending order.
+  * **Duration** - Sorts events by event duration in descending order.
+\\ \\
+By default, the //Snapshot// view is selected. This is the view where the events appear in a grid pattern on the page with the snapshot preview. The other option is the //List// view where the events are displayed in a table list view and to see the snapshot or video you have to select the option from the actions column.
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_eventsview.jpg?nolink&1000 |}}
+\\ \\
+**Snapshot view**
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_snapshotview.jpg?nolink&1000 |}}
+**List view**
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_listview.jpg?nolink&1000 |}}
+==== Reviewing the Event ====
+Once the desired camera event is located, it will look similar to this:
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_event.jpg?nolink&900 |}} \\
+The date and time the event occurred is displayed to the left.\\
+__//NOTE: The time displayed next to the event is displayed in the timezone you are in when accessing the website. If the camera is in a different timezone than you are, expect to see that difference when reviewing the video of the event.//__ \\ \\
+The data displayed with all events is the following:
+  * **Vehicle** - Name of the camera that uploaded the event
+  * **Event** - The type of exception that generated this event.
+  * **ID** - Event ID unique to this event. Can be used to search and reference events for later review.
+  * **Duration** - The duration of the event video. Most events will be 20 seconds long.
+  * **Reviewed** - Date and time the event was first watched. If it is blank then the event has not yet been viewed.
+  * **Driver** - The driver name that is associated with the GO device that generated this exception. If no driver name, this field will be blank.
+  * **Note** - A field where a note can be left in a event.Select<color #00a2e8>__view__</color> to open the note dialog to enter a note.
+There are four options for reviewing the event.\\
 //**NOTE**: Depending on the rule settings, some options may not be available for the selected event.//\\ \\
-{{ user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_videoreviewbuttons.jpg?nolink&200 |}}
+{{ user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_videoreviewbuttons.jpg?nolink&150 |}}
 The options for reviewing the event are from, left to right:
   - **View Snapshots**
   - **View Clip**
-  - **Download Clip**\\ \\
+  - **Download Clip**
+  - **Flag Clip**\\ \\
 === View Snapshots ===
@@ Line 39: / Line 88: @@
 === View Clip ===
 When this option is selected, the **Advanced Window Player** will appear.
-{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_viewclipplayer.jpg?nolink&1200 |}}
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_viewclipplayer.jpg?nolink&1000 |}}
 This player will display all channels available in a quad-view format. If a channel has audio enabled, the audio can be isolated by clicking on the camera view in the player for that channel. A few other features to note:
   - **Meta Data** - The meta data for the event is displayed on the right side of the player. It contains information about the name of the vehicle, the date and time the event occured, firmware version, speed, direction, RPM, and G-sensor acceleration. It is important to note that the Geotab GO device provides the speed, RPM, and g-sensor acceleration metadata only at the exact time an event occurs. If a custom video is requested, the metadata from the GO device will not be present due to no actual exception occurring.
+  - **Video Download** - When selected, these buttons download the exception video clip in the format specified on the button. The **NVR Video** button downloads the video in .nvr file format that can be played back in [[user:product:dual-vision_recording:dual-vision_xc4:software|DV-Pro5]]. **MP4 Video** button downloads the video in .mp4 file format. **Request Additional Video** will open a window to allow the user to request additional video around that event.
   - **Google Maps Overlay** - This map displays the vehicle's location and direction of travel when the exception occurred.
-  - **Video Download** - When selected, these buttons download the exception video clip in the format specified on the button. The **NVR Video** button downloads the video in .nvr file format that can be played back in DV-Pro5. **MP4 Video** button downloads the video in .mp4 file format.
-=== Download Clip ===
-When this option is selected, the event video file will be downloaded in .nvr format to your computer. This file format must be played back using the [[user:product:dual-vision_recording:dual-vision_xc4:software|DV-Pro5 player]].
-{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_downloadclipbrowser.jpg?nolink&1200 |}}
-//Note: The browser used in this picture is Google Chrome. The download notification may differ between different browsers.//
-==== Step 4: Making Custom Video Requests ====
+=== Flag Clip ===
+Selecting this will flag the event and it will be available in the **Flagged Event** tab. A flagged event will have a solid-yellow star icon. To un-flag an event, simply select the star icon to toggle it back. More information about flagged events and the **Flagged Event** tab is available in a later section.
+==== Making Custom Video Requests ====
 To view a non-exception related video clip, a **Custom Video Request** must be made.
@@ Line 71: / Line 119: @@
 {{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_customvideorequestmultiple.jpg?nolink&600 |}}
+==== Flagged Events Page ====
+The **Flagged Events** page is located on the **Camera Events** page by selecting the tab at the top left of the page.
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_flaggedeventtab.jpg?nolink&150 |}} \\ \\
+The **Flagged Events** page is a place where you can come and review all of the events that you have flagged without having to search for them in the **Daily Events** page.
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_flaggedeventspage.jpg?nolink&800 |}}
+Notice that this page is very similar to the **Daily Events** page. You may still search by vehicle or driver name and use the **Sort By** filter at the top of this page, however some things are absent like the date selector. This page by default displays the events in descending chronological order. \\ \\
+When an event is flagged from the **Daily Events** page it will look similar to this:
+{{ :user:product:geotab_partner:geotab_how_to:rlgeo_cameraevents_flaggedevent.jpg?nolink&100 |}}
+It will then be available for review on the **Flagged Events** page. If you wish to un-flag an event, it can be done from either the **Daily Events** page or the **Flagged Events** page. When you do so, the event will be removed from the **Flagged Events** page, this __does not__ delete the event, it simply removes it from the page. It is still available for review in the **Daily Events** page.

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