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user:product:installer [2021/09/24 17:57] codyh@roscovision.com |
user:product:installer [2021/12/13 17:02] (current) codyh@roscovision.com |
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| ==== Creating Credentials ==== | ==== Creating Credentials ==== | ||
| - | The Rosco Installer App requires //installer// credentials to be able to access. These credentials can only be used with the app.\\ \\ | + | The Rosco Installer App requires either credentials from RoscoLive or //installer// credentials to be able to access. Installer credentials can only be used with the app.\\ \\ |
| {{:user:product:signup.jpg?nolink&400|}} | {{:user:product:signup.jpg?nolink&400|}} | ||
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| ===== FAQ ===== | ===== FAQ ===== | ||
| - | ==== It says my email already exists when creating an account? ==== | ||
| - | You most likely already have an account on Rosco Live that uses the same email you tried signing up with. To get around this: | ||
| - | - Use an email account that is not already in use on Rosco Live OR | ||
| - | - add a "+" symbol and some text between the first part of your email and the @ symbol. So you'll end up with something like this: | ||
| - | - myemail+installer@company.com | ||
| - | You will still receive emails to that email address from Rosco just the same. | + | ==== It says my email already exists when creating an account? ==== |
| + | This means that you already have an account on RoscoLive associated with that email, you can go ahead and use those credentials to log into the app instead of creating a Installer account. | ||
| ==== How do I get a Company Key? ==== | ==== How do I get a Company Key? ==== | ||
