This page is a step-by-step overview of the Camera Status page on RoscoLive add-on for MyGeotab.

Locate and select the Camera Status icon in the side menu.

The Camera Status page displays more information related to the status of the camera such as firmware version, current fleet config profile, and SD card status. If any action is needed, such as remote reformat, firmware upgrade, or configuration change, a user can select the desired devices and apply an action (or actions) using the Fleet Tool options in the search header bar. This page is also used to pair cameras to GO devices and shows which devices are paired to which cameras.

1. Search Bar Group - This group of options allows you to easily search and filter devices
   1. Search Bar - A camera can be searched by entering the name here.
   2. Groups - The cameras can be filtered by Groups. For more information about camera grouping, reference this page.
   3. Firmware Upgrade - Brings up the Fleet Firmware upgrade menu which allows you to select a firmware version to upgrade the selected cameras.
   4. Change Config - Opens the Change Config menu which is used to select a fleet config profile to apply to the selected cameras.
   5. Format SD Card - Opens the Format SD Card menu which allows you to remote format the SD cards of the selected devices.
   6. Report - Exports a report of the information in the Cameras table. Also allows for customization of the report.
2. Cameras Table - The table in which camera information and statuses are displayed in the respective columns. The columns can be dragged and dropped in the order in which you choose. the content of the columns will be detailed in a section below.
3. Camera Selection - Options which allow you to select cameras to apply actions to.

This section will detail the contents of each column in the Cameras Table

This column displays the name of the camera and below that, the MyGeotab group the camera is associated with if paired to a GO device.

Clicking on the camera name will open a modal which will allow the user to change the camera name and change the timezone the camera is set to.

This column displays the name and s/n of the paired go device to the camera.

If a camera is not paired, the following will be displayed:

To pair a device, select the icon button to the right and select the GO device from the menu that appears and select apply.

This column displays the last connected date and time of the camera. This column will also alert the user if the difference between the last connected time of the camera and the last trip of the connected GO device exceeds 24 hours.

To see both the camera last connected date and the GO device last trip, clicking the icon button on the right will open the following menu:

This column displays the current config profile applied to the camera. If profile says Manual, this means that a config file was manually uploaded to the camera or changed locally on the SD card.

Clicking on the profile name will take the user to the Fleet Config Profile page to view/change the profile if needed.

This column reports the performance of the camera to ensure proper functionality and to allow preemptive maintenance if necessary. When including this column in a CSV report, the data fields used in the determination of the statuses are included.

Icon Warning Colors There are two icon colors which indicate the severity of a potential issue:

• Yellow Warning - Indicates an issue that requires attention at the next available opportunity. These types of warnings are attributed to things that don't immediately affect the camera's ability to function or capture events, but could potentially in the future if left unchecked for too long.
• Red Warning - Indicates an issue that requires attention as soon as possible. These types of warnings are attributed to things that immediately affect the camera's functionality and/or ability to capture events. These should take priority and should be addressed as soon as possible so as not to miss any important video.

The status color is cleared after the issue affecting the camera has been resolved.

The Channel Status check assesses if there are any potential channel outages on enabled channels.

How It Works - Upon startup and periodically through the trip, the server will check the enabled channels for any of the following:

• Black screen
• White screen
• Blue screen
• Rainbow lines / discoloration

The presence of any of the above symptoms could mean there is an issue with the camera recording properly and Rosco technical support should be contacted for further advisement. However, before contacting Rosco it should be noted that it is possible for false-positives to occur when the channel is obstructed or covered up.

If no issues are found the status will read OK

If a potential issue is detected, all enabled channels will be displayed with the status of each channel next to it. The channels that have identified an issue will have what kind of issue is detected and a timestamp for when the detection occurred.

Selecting the channel will allow you to view a snapshot of the potential issue when it was found. Use this to verify if an actual failure has occurred and to send with a technical support ticket.

The status will clear upon the next check where the issue no longer occurs.

The Recording Status check assesses the ability for the camera to reliably capture video. This mainly measures the performance of the SD card in the camera and determines if it is reliably recording and writing to the SD card.

How It Works - Upon startup and periodically during the trip, the server checks the recording files on the SD card to determine if the camera is capturing and writing them reliably to the SD card while simultaneously listening for any SD errors that may occur.

The following are the data fields reported:

• SD Errors - The number of SD errors reported by the camera since the first error detected. This resets after a reformat.
• Recording Errors - The number of Recording errors reported by the server since the first error detected. This resets after a reformat.
• Number of Reformats - The number of over-the-air reformats performed on the SD card over its life.
• Last Reformat - The latest date of when an over-the-air reformat was performed.

IMPORTANT NOTE - SD cards are consumable meaning they have a finite live span before needing replaced. All SD cards are not made equally; there are many factors and variables to consider when trying to judge the lifespan of an SD card and when you should replace it. For more information about this topic, please see this page: Understanding Your SD Cards.

There are two statuses reported for recording:

• Reformat Needed - When an SD error and/or recording error are detected for the first time, a over-the-air reformat is needed. This is most likely caused by leftover corrupted files from a recent update or a bad sector encountered on the SD card which a reformat will remedy. An over-the-air reformat will clear this status.

• Recommend Replace SD Card - When an SD error and/or recording error are detected for the second time within 4 months of the first, it is recommended to replace the SD card in the camera with a new one. This status can only be cleared by selecting the RESET STATUS button and confirming the SD card has been replaced.

The Monthly Data Status reports the camera's monthly data usage from the first of each month to date. This number resets at the first of each month. There are many factors that determine a camera's data usage from quality settings and number of channels recording to frequency of events uploaded to the cloud. Under typical circumstances, the data usage should rarely exceed the given monthly cap. The most common reason for a camera to exceed the data cap is excessive event video uploading to the cloud. This typically means the Rule settings need adjustment to lessen the frequency of event upload.

Each camera within a fleet has a monthly data cap of either 500 MB or 1 GB depending on the terms selected on your contract. For more information regarding your fleet's data plan please contact your Rosco sales representative.

The following are the data fields reported:

• Number of Uploaded Events Month To Date - Total number of events uploaded to the server by this camera from the beginning of the month to the current date.
• Most Common Event - The most common event uploaded by the camera for the month.

When a device has exceeded the monthly cap the icon will show orange. There is no immediate disconnection of service and the camera will continue to upload events like normal, but data overages may be incurred on the bill if left unchecked for too long.

The Firmware Status compares the current firmware on the camera to the latest available firmware version. To get the most performance from your cameras, it is important to ensure they are up-to-date on the latest available firmware.

The following are the data fields reported:

• Camera Version - Version of firmware currently on the camera
• Latest Version - Latest version of firmware released.

When a camera's firmware version is behind the latest version of firmware available, the status will be Out Of Date. This status will clear after the firmware has been updated over-the-air.

This column allows users to save custom tags to cameras for better identification if necessary. A tag is simply a short description that can be applied across multiple devices.

To create a tag, simply click on the text box and enter any text you would like and select a color to associate the tag with. The column can be filtered by tag descriptions or tag colors.

This column allows Admin users to enable or disable their cameras. When a camera is Inactive this means the camera will no longer be allowed to send or receive any data from the server. This means that no event video or snapshots will be uploaded, no live streaming will be available, no custom video requests will be allowed. The camera will still continue to record video and operate normally offline.

To select cameras to perform an action on them such as pushing a new fleet config profile to them, select the drop down button located at the top right-hand corner of the page. From here you can select some options on how you would like to select cameras.

1. Select Visible - Selects all devices that are currently visible on the screen. This is helpful when you want to only select a certain group of devices without selecting all devices in the fleet.
2. Select Individual - Allows the user to select individual devices.
3. Select All - Selects all of the devices in the fleet.
4. Select None - Deselects any devices selected and hides the selection checkboxes on screen